Unified
Solutions
Capital Telecom provide simple solutions for inbound and outbound contact environments as well as unified communications for customers who want to increase the productivity of their remote work force without the added expense. Based on a CBI survey, the percentage of employers offering remote working to employees has increased drastically.
Call Centre
Cloud Based Service
Intelligent Call Distribution
Wallboards & Real Time Stats
Call Recording
Remote Office
Softphones for Windows, IOS & Android
Follow-Me
Hot Desking
Dedicated Account Manager
Not only will you make substantial savings on your communications costs - you will also have a Dedicated Account Manager who understands your objectives and will act as a partner not just a supplier
Simple Transfer of Services
The process of transferring your services to us is seamless. We can schedule, manage and track the progress of your order in real time and provide you with service updates and live dates
e-Helpdesk
& Support
Our commitment to excellence is demonstrated by all aspects of our service. We provide a single point of contact to simplify the provision and support of your telecommunication services
Quality of
Service
Our backbone circuit spans several UK sites and is based upon a multi-site resilient architecture using TELES core switching nodes, Resilient connections into 14 BT exchanges for inbound voice